Service catalog items The overall catalog is made up of a collection of discrete catalog items. A catalog item can be a good or service. If something can be ordered by itself, it is a catalog item. If something only makes sense as part of a greater whole, it is part of an item, rather than an item in and of itself. For example, a new Dell server is a catalog item, as is a new Executive Desk. Use a catalog item to publish a service to your users. Add a service description, images, and a workflow to determine the approval and fulfillment processes for the catalog items. Use the variables to present and gather information from the users. Catalog UI Policies and Catalog Client Scripts can also be added to control the item behavior based on user input. An overview of catalog items in the Service Catalog: what they are, and how to create them and define variables for them. Figure 1. Catalog Item Types of catalog itemsService Catalog offers a few types of catalog items.Create or edit a catalog itemDefine individual catalog items using Service Catalog. You can create, edit, and copy catalog items.Add a catalog itemService catalog enables you to add a catalog item to multiple catalogs and categories.Item diagnostic reportThe item diagnostic report is used to identify possible issues with Service Catalog item data and configuration.Add an ordered item link to an item Use ordered item links to provide a link on the ordered item screen that provides more information about an item. Service catalog UI policyUI policies can be used to define custom process flows for tasks.Create a Service Catalog client scriptYou can create client scripts to customize the catalog.