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  • London
  • Kingston
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  • Istanbul
  • Helsinki
  • Geneva
  • Store

Update the state handler script include

Update the state handler script include

Update the ChangeRequestStateHandler script include with the new Complete state.

Before you begin

Role required: admin

About this task

The ChangeRequestStateHandler script include defines the states available for the Change Request state model.


  1. Navigate to System Definition > Script Includes.
  2. Open the ChangeRequestStateHandler script include and modify the script as follows.
    1. Add the following line to the top of the script in the Constants section:
      ChangeRequestStateHandler.COMPLETE = "complete";
    2. Add the following line as the last line of the function in the Initialize function:
      this.STATE_NAMES["-6"] = ChangeRequestStateHandler.COMPLETE;
    Modified script
  3. Click Update.

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