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Identify a downgrade child from a software license record

Identify a downgrade child from a software license record

How to identify a downgrade child from a Software License record.

  1. Navigate to Software Asset > Software Licenses.
  2. Select a license.
  3. Click New in the Software Upgrade and Downgrades related list.
  4. Select a software model from the list.
  5. Select the Start and End dates.
  6. Click Submit.
    Note: Downgrade children set on the software license applies specifically to that license. If a downgrade child is set on the software model, it applies to all licenses of that model.