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Import planned business services from load-balancers

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Import planned business services from load-balancers

Associate multiple business services to a phase in one go by importing them from load balancers.

Before you begin

Role required: sm_admin

About this task

Fresh install deployments do not have the Service Map Planner module. The improved planning functionality is provided as an integral part of the new Service Mapping user interface. For more information, see KB0689681: Features replacing deprecated Service Planner in Service Mapping.

To enable you to map your business services in bulk, Service Mapping extracts entries directly from load balancers and convert them into business service candidates.


  1. Navigate to Service Mapping > Service Map Planner > Phases.
  2. Click the relevant phase.
  3. On the Phase page, click Import from load balancer.
    The Load Balancer Services page shows the list of entries in all load balancers configured in the instance.
  4. Mark the entries that you want Service Mapping to import as a business service by clicking check boxes next to them.
  5. Click Import.
    The newly associated business services appear under Business Service Planning.
    By default, Service Mapping assigns the following parameters for every business service:
    • Name - based on the following rule: <load balancer name>+<VIP name>. You can change names at a later stage.
    • Entry point type - inferred from the port value as follows:
      Port number Entry point type
      443 HTTPS
      80 HTTP
      Any number except 443 and 80 TCP
  6. If necessary, troubleshoot import-related errors.
    1. Click the Import Errors tab.
    2. Review error messages and fix issues that caused errors.