Advanced Service Mapping configuration Fine-tune Service Mapping collaboration with other components and modules as well as customize data display in business service maps. In addition to the basic setup described in Service Mapping setup, you can perform optional configurations to meet the needs of your organization. Enable traffic-based discovery for CI types or specific CIsService Mapping can discover and map CIs by detecting the inbound and outbound traffic that the CIs generate. Create a traffic-based discovery rule to determine which configuration items are available for traffic-based mapping.Configuration file trackingThe horizontal discovery process can find configuration files that belong to certain applications and add those configuration files to the CMDB. You can track the changes to these files by comparing them to previous versions.Data collection and discovery using VPC Flow LogsService Mapping can perform discovery based on data collected using VPC Flow Logs. Amazon VPC hosts Amazon Elastic Compute Cloud (EC2) instances that provide Amazon Web Services. VPC Flow Logs collect data on IP traffic going to and from network interfaces in the VPC.Configure Search Assistant for WindowsThe Search Assistant feature of Pattern Designer allows you to search within files or registries. Upload grep files on to your instance to enable this feature to search on Windows servers. Modify display for CI propertiesYou can control what configuration item (CI) properties Service Mapping displays in the Properties pane.Configure support for Windows servers with non-English OSYou can configure your ServiceNow platform to support Windows servers that use non-English Windows operating system (OS).Create or modify map indicators for a business service mapBusiness service maps use map indicator icons to display additional information for a CI by displaying its related records such as alerts, outages, incidents, and problems. Map indicators are available in business service maps for discovered and manual services, only in View mode, and only for current time views.