Manage ECC Queue content for a MID Server

The ECC Queue allows you to create ECC Queue messages, access MID Server log entries, and retrieve statistics from an individual MID Server record.

Before you begin

Role required: admin, mid_server

Procedure

  1. Send remote commands through a MID Server to a hosting device directly from the ECC Queue without running Discovery.
    1. Navigate to the ECC Queue and click New.
    2. Create a message with these settings:
      • Agent: The name of the MID Server that executes the command.
      • Topic: Command
      • Name: The actual command that you want to process. For Windows, this is expressed in a DOS command line structure. For Linux, the structure could be a bash command line entry.
      • Queue: Output
      • Payload: With proper XML tags, you can specify the command here instead of in the Name field. The advantage to this is that the command is not restricted by the Name field length of 120 characters. Use the following XML format for the command:
      <parameters>
         <parameter name="name" value="ACTUAL_COMMAND_LINE"/>
      </parameters>
  2. Access entries in the ECC Queue that show agent0.log.0 logs and wrapper.log logs for an individual MID Server.
    1. Open a MID Server record.
    2. Under Related Links, click Grab MID Logs.
      ECC queue records appear in the list using the following filter:
      • [Topic] [is] [SystemCommand]
      • [Source] [is] [grabLog]
      • [Agent] [is] [your MID Server]

      Only agent0.log.0 and wrapper.log entries appear. These logs are also accessible in the ~\agent\logs\ file path.

    3. To open a log entry, click the link under the Created column.
  3. Access the queue.stats topic for useful information about individual MID Servers, such as memory and CPU usage data.
    1. Open a MID Server record.
    2. Under Related Links, click MID Statistics.
      ECC queue records appear in the list using the following filter:
      • [Topic] [is] [queue.stats]
      • [Agent] [is] [your MID Server]