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Configure event collection from SolarWinds

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Configure event collection from SolarWinds

Configure the SolarWinds connector instance to receive events from the SolarWinds server.

Before you begin

Role required: evt_mgmt_admin and evt_mgmt_integration
Connector validation performed on versions:
  • SAM 6.2.1
  • NPM 12.0
Note: The SolarWinds connector instance can import events from:
  • Network Performance Monitor (NPM)
  • SolarWinds Service & Application Monitor (SAM)


  1. Navigate to Event Management > Event Connectors (Pull) > Connector Instances.
  2. Click New and create a SolarWinds connector instance with the following details:
    Field Value
    Name Type a descriptive name for the SolarWinds connector.
    Description Type a description for the use of the SolarWinds event collection instance.
    Connector Definition Select Solarwinds.
    Host IP Specify the SolarWinds IP address.
    Credential Select a credential that uses Basic Auth. The format for the User name is domain\username.
    Event collection last run time The last run time value of the scheduled job. This field is updated automatically.
    Last event collection status The last event collection status. This field is updated automatically.
    Event collection schedule (seconds) The frequency in seconds that the system checks for new events from the SolarWinds server.
    Last error message The last error message received by the connector is automatically updated.
  3. Right-click the form header and select Save.
  4. In the Connector Instance Values section, specify these fields:
    Field Value
    initial_sync_in_days Specify how many days the initial pull must contain to retrieve events. The default value is 7 days.
    nodes_custom_properties Specify the SolarWind property names that are associated with the relevant node. This information is added to the Additional Information field of the event in JSON format. The SolarWinds custom properties are user-defined fields, for example, country, building, or serial number, that you can associate with monitored network objects. Separate multiple entries with a comma.
    port Specify the value of the port. By default, the value is 17778.
  5. Specify a MID Server that is up and is valid. You can configure several MID Servers. If the first is down, the next MID Server is used. If that MID Server is not available, the next is selected, and so on. MID Servers are sorted according to the order that their details were entered into the MID Server for Connectors section. If no MID Server is specified, an available MID Server that has a matching IP range is used. The privileges that are required for the user account that is used for the MID Server to collect events from SolarWinds is that of evt_mgmt_integration.
  6. Click Test connector to verify the connection between the MID Server and the SolarWinds connector.
  7. If the test fails, follow the instructions that are issued by the error to correct the problem and then run another test.
    Tip: Use a network tool, such as ping, to verify that the SolarWinds server is running and the IP address matches the value in the Host IP field.
  8. After a successful test, select the Active check box and then click Update.