Start or stop self-health monitoring

Configure the required property to start or stop the self-health monitor.

Before you begin

Role required: evt_mgmt_admin

About this task

Configure the self-health monitoring property to start self-health monitoring. Enable this property to monitor and track business services and Event Management. You can also stop the ServiceNow Event Management manual service, but still receive events and generate alerts.

Procedure

  1. Navigate to Event Management > Settings > Properties.
  2. Locate and select the Enable Event Management self-health monitoring (evt_mgmnt.self_health_active) property.
  3. Click Save.

What to do next

To ensure that the ServiceNow Event Management manual service is created, navigate to System Scheduler > Scheduled Jobs and run the Event Management - Update Health Monitor scheduled job. For more information, see View self-health manual service.

To stop self-health monitoring:
  1. Navigate to Event Management > Settings > Properties.
  2. Locate and clear the Enable Event Management self-health monitoring (evt_mgmnt.self_health_active) property.
  3. Click Save.
To stop the ServiceNow Event Management manual service, but still receive events and generate alerts:
  1. Navigate to Event Management > Services > Manual Services.
  2. In the Manual Services list, locate and open the ServiceNow Event Management manual service.
  3. Set Operational status to Non-Operational.