Event Management Insight dashboard The Event Management Insight dashboard is available to be displayed when both the Event Management plugin (com.glideapp.itom.snac) and the Performance Analytics - Content Pack - Event Management (com.snc.pa.em) plugin are activated. Event Management Insights dashboard Note: Event Management does not support mobile devices. Navigate to Event Management > Overview to view the overview module. Select Event Management Insights from the drop-down list. The tabs available in the Event Management Insights dashboard are: Data Quality Services Criticality Monitor Impact Time Severity Monitor Alert Lifecycle You can click elements within widgets to obtain more information. Data QualityThe Data Quality tab provided in the base instance displays: Open Alerts older than 7 days by severity and state Open alerts not updated in the last 5 days by severity and state Open alerts where related INT is not updated in the last 3 days % of alerts in un-acknowledge % of un-grouped alerts % of alerts without assigned task Services Criticality MonitorThe Services Criticality Monitor tab provided in the base instance shows the Impact Time by Services Criticality grouped by: Most Critical Somewhat Critical Less Critical Not Critical Impact Time Severity MonitorThe Impact Time Severity Monitor tab shows the Impact Time by Severity grouped by: Critical Major Minor Warning Alert LifecycleThe Alert Lifecycle tab shows the Alert Lifecycle widgets grouped by: New Open Closed Within each of these widgets, you can display either Breakdowns or the underlying Records.