Change the source name of Discovery results

You have the option of changing the source name of discovery results. This might be desirable if ServiceNow® Discovery is running on your network together with another discovery product, and you want to use customized identifiers.

Before you begin

Role required: admin

About this task

The Source [sys_object_source] table stores information identifying the source of a Discovery (ServiceNow or another product), the ID of that source, and the date/time of the last scan.

To view this information, configure a CI form and add the Sources list. This table is populated automatically when the Discovery plugin is enabled.

Figure 1. Sources List

To migrate your Discovery Source to ServiceNow:

Procedure

  1. Update the glide.discovery.source_name system property to have a value of ServiceNow.
  2. Edit the dictionary entry for the Configuration Item [cmdb_ci] table.
  3. Update the choice list for the discovery_source column to only have the value ServiceNow.
  4. Open a list for the Configuration Item [cmdb_ci] table and filter on a discovery source field value you want to change.
  5. Use the Update All option to change the value to ServiceNow.
  6. Open a list for the Source [sys_object_source] table and filter on a name field value you want to change.
  7. Use the Update All option to change the value to ServiceNow.