You can manage projects using both Microsoft® Project and the ServiceNow
Project Management application.
Users with it_project_manager role can export projects and project tasks to Microsoft Project
where they can be managed separately and then imported back into the instance as needed. You can
import projects created in Microsoft Project 2003, 2007, 2010, 2013, or 2016 into the Project Management application.
If you import a Microsoft project into
the instance as a new project, a new record is created in the Project [pm_project] table, and
tasks associated with the project are added to the Project Task [pm_project_task] table. Only the
fields that are common or mapped between the applications are imported. Imported projects are
brought into the instance with both Priority and Risk set to Low.
If you import a Microsoft project into
an existing project, the instance checks the Text10 field in the top-level Microsoft Project task. If the Text10 field
contains a recognizable sys_id, the project was previously exported from the instance. In this
case, the values from the project overwrite the values for the project.
When you import a project into the instance, project constraints that are not supported are
converted as follows:
- Time constraints: The Project Management application sets the time
constraint for all imported tasks to Start on specific date irrespective
of their time constraint in Microsoft
Project.
Note: The resource name in Microsoft
Project should map to the name of the user in the instance.
The following calendar elements from
Microsoft Project are not imported into
p
Project Management:
- Project calendars
- User calendars
- Schedules
The imported project uses the default schedule of a Monday to Friday workday from 8 A.M. to 5
P.M. with an hour break for lunch.
Support versions
- Microsoft Project 2003
- Microsoft Project 2007
- Microsoft Project 2010
- Microsoft Project 2013
- Microsoft Project 2016
