Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Add a condition to a CI rate card

Add a condition to a CI rate card

If you are adding a condition to a CI rate card, use the Update CI List related link to create the relationship between the configuration item or items and the rate card.

  1. Navigate to Cost > Costs > CI Rate Cards.
  2. Select a rate card.
  3. Select Define condition.
  4. Create the Condition.
  5. Right-click the header bar and select Save.
  6. In Related Links, click Update CI List.
    Figure 1. Update CI List
    Update CI List
  7. Click one of the choices.
    • Replace: removes any existing items that do not match the condition and adds all remaining items from the condition results.

    • Merge: keeps existing items and adds all remaining items from the condition results.

  8. Click Return to rate card.

This site is scheduled for a small content update on Monday, November 19th, between the hours of 3:30pm and 5:00pm Pacific Time (Nov 19 23:30 – Nov 20 1:00 UTC). Acces to this site may be slightly delayed during that time.