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Use capability map for planning

Use capability map for planning

Capability based planning helps you to have a complete understanding of your business capabilities and the business applications that support to achieve your business goals. Use the capability map to plan investments based on multiple dimensions such as people, process and technologies. View the current trend of your business applications and plan to potentiate them by creating ideas, goals, and programs and track their progress in the map.

Before you begin

Role required: sn_apm.apm_analyst

About this task

The capability map is a pictorial representation of the capability based planning with capabilities shown in a hierarchy. The hierarchical structure helps you to easily drill down to the lowest level to identify major and minor gaps. With this map, you get a complete easy-to-read view of all the capabilities, the applications associated to each of these capabilities, and the indicator scores of each business application in association with the capability.

The capabilities are color coded which helps you to identify, in a glimpse, those that have a major, medium, and minor gaps. Since you have a visibility of the business applications that are associated to each of these capabilities, based on their progress you can create ideas, goals, or programs.

Procedure

  1. Navigate to Application Portfolio Management > Capability Ratings > Capability Map.

    The left pane lists all parent capabilities and the list of all business applications that are directly related to each of the capability in the hierarchy. Similarly, on expanding a parent capability, it lists all child capabilities and the business applications that are directly related to each of the sub-capability in the hierarchy.

    The right pane displays the overall capability summary (displays overall capability risk summary in case of technology risk view) and the number of Total Applications with the following details:

    Capabilities
    Total number of business capabilities displayed in the list on the left pane.
    Assessed
    Total number of business capabilities that have been assessed.
    Not Assessed
    Total number of capabilities that have not been assessed.
    Major Gap
    Total number of capabilities whose score fall within the range of 1-4.

    In case of Technology Risk view, it displays the number of capabilities that use applications whose technologies are at a high risk.

    Medium Gap
    Total number of capabilities whose score fall within the range of 4-7.

    For Technology Risk view, it displays the number of capabilities that use applications whose technologies are at a medium risk.

    No Gap
    Total number of capabilities whose score fall within the range of 7-10.

    For Technology Risk view, it displays the number of capabilities that use applications whose technologies have no risk at all.

    Figure 1. Capability based planning
    Screenshot of Capability based planning
  2. Use the following choice list fields to configure the view and the details that you want to see in the capability map:
    Select a view
    By default the overall summary of capabilities is displayed. Select the Business Capability view to enable the scores view or the Technology Risk view to know the capabilities that are at risk due to the end of life or expired technologies. Business capability view displays the capabilities and applications associated with it. Technology risk view displays the overall summary of business capabilities and the technology risk of each business application. It also shows the capabilities that are impacted as a result of the technology risk. The technology risk on the capability is derived from the technology risk on a business application.
    Fiscal period
    Select a fiscal period to view the capability scores generated for that fiscal period. If the capability is not assessed for the fiscal period then it displays as Not Assessed.
    Enter Search Capabilities
    Use the search field to enter a text and search a business capability that you are looking for.
    Legend
    Lists the categories in color legends and the corresponding description. Also lists icons used in the map.
    Create
    Use the field to create an idea, a goal, or a program for the capability that you have currently selected.
  3. Expand each capability to view the sub-capabilities.

    The left pane of the map displays the capabilities along with the following information:

    Number of sub-capabilities
    At each capability level, the total number of sub-capabilities and their sub-capabilities is listed within brackets, adjacent to the name of the capability. That is, at the parent capability level, the total number of child capabilities and their direct child capabilities is listed.
    Number of applications linked to the capability
    The Application Count [Applications icon] icon displays the total number of applications that are related to that capability.
    Capability score
    The capability score for the business capability is displayed in a color-coded box adjacent to the application count, which indicates a major (red, scores in the range of 1-4), medium (orange, scores in the range of 4-7), or no (green, scores in the range of 7-10) gap at all. The score is assessed for the selected fiscal period of the business capability and the data is retrieved from the apm_app_score table.

    The overall score of parent capability is the average sum of the scores of all the direct child capabilities. That is

    Score of parent capability = Score of all child capabilities / total number of child capabilities

    Capability levels and assessment
    The map displays capabilities up to six levels. The capability that is at the lowest level or the capability that does not have a child is called the leaf level. Only the leaf level capabilities are assessed on the dimensions of people, process, and technology.

    The right pane of the map displays the details of the capability, which is selected on the left pane, and all the business applications that are directly related to the capability.

    Details
    Displays the capability score of the selected business capability and its indicator scores based on the dimensions of people, process, and technology.
    Business Applications
    Displays the names of the applications that are directly related to the capability, their overall scores,the number of capabilities, and on clicking the link it lists the capabilities that these applications are related to.

    Directly related applications are those that are directly related to the capability and indirectly related applications are those that are related to another capability in that capability hierarchy. That is, the application is related to either any of the parents or any of the children in that hierarchy.