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Add or edit an application business process

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Add or edit an application business process

A business process is a method of related structured tasks performed to accomplish a specific business service. The business capabilities of a business application can be modeled as a business process. Create a business process to group applications that help accomplish a specific business service or product. You can create a business process or modify an existing one to align it with your business requirements.

Before you begin

Role required: sn_apm.apm_admin

About this task

Business process or capability hierarchy is an ordered grouping of business processes in a hierarchical fashion. For example, L0 and L1 processes.

Based on the requirements, business capability hierarchy can be modeled using the business process relationship. You can edit the business process records using the CI relationships to create a business process hierarchy.


  1. Navigate to Application Portfolio Management > Administration > Business Processes.
  2. Click New to create a new business process or click the name of an existing process that you want to edit.
  3. Fill in the fields.
    Table 1. Business Process form
    Field Value
    Name Unique name for the business process.
    Asset tag Alphanumeric tag assigned by the organization to the asset.
    Assigned to Person using or responsible for the item.
    Category Category of the business process.
    Fault count Number of faults.
    Status Status of the business application.
  4. Right-click the form header and select Save.
  5. If you want to add items to this business process, use the Related Items CI relations formatter.
  6. Click Submit or Update.