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View your open HR cases in Employee Service Center

View your open HR cases in Employee Service Center

You can view and access your open HR cases from the Employee Service Center.

About this task

Watch this five-minute video to learn how to submit and fulfill an HR service request.

Procedure

  1. Navigate to Self-Service > HR Service Portal.
    You can also navigate to Self-Service > My Requests, however, the list that appears contains all your open requests, not just HR cases.
  2. Under My Open Cases, click the case description to see its details or tasks assigned to you.
    You must have a Service Portal role (sn_hr_sp.xxxx) to view the task assigned.
  3. To edit information, click a field, edit the information, and click Save.
  4. (Optional) Click the Activity tab to enter a message if necessary.