Submit an HR Service Portal request You can request help on issues with the HR Portal. Navigate to Self-Service > HR Service Portal. Browse HR Service Catalog and select HR Systems. Select HR Portal Support Request. Review the knowledge documents that appear, and if your question or request is resolved, exit the form. Otherwise, continue with the remaining steps. Click and select What type of support do you need?. Enter details about the type of support you need. Click Browser. Select the type of web browser you are using. To add a document, click Add attachments. Click Submit.