Submit a general inquiry You can ask general questions related to HR. About this task Use the inquiry page for general HR questions. Procedure Navigate to Self-Service > HR Service Portal. Under Browse HR Service Catalog, select General. Select General Inquiry. Review the knowledge articles that appear if desired. Otherwise, continue with the remaining steps. Complete the required information. Field Description What is your question? Enter your question. To attach a document, click Add attachments. Browse to the documentation on your computer and click or double-click the form you want to attach. Click Submit. ResultAfter submitting the completed form, the process to enroll you in the company medical benefit plan begins.