Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Provide source credentials for the SuccessFactors service

Provide source credentials for the SuccessFactors service

Provide the source, SOAP, and REST credentials for the SuccessFactors service so that it can be accessed for integration.

Before you begin

So the SuccessFactors service can be accessed for integration, you must provide:

  • Endpoint URL
  • Inbound user name and password
  • Outbound user name and password
  • Company ID

Role required: sn_hr_integrations.admin

Procedure

  1. Provide the source and SOAP credentials.
    1. Navigate to HR Integrations > Sources.
    2. Open the SuccessFactors record.
    3. Fill in the fields on the form.
      Note: If you are using SOAP services with your integration, provide the credentials in the specified fields. If you are using REST services, provide the credentials when later configuring your HR web service.
      Table 1. HR Integrations Source form
      Field Description
      Name Name of the third-party system.
      Endpoint URL (SOAP only) Instance URL of the third-party system.
      Note: Data that is transferred between the customer instance and the third-party system is secured through standard SSL. For a secure connection, provide an encrypted HTTPS link.
      Inbound Username (SOAP only) User name for inbound data pull.
      Inbound Password (SOAP only) Password for inbound user name.
      Active Check box to activate the HR integrations source for use.
      Outbound Username (SOAP only) User name for outbound data push.
      Outbound Password (SOAP only) Password for outbound user name.
      Use session token (SOAP only) Check box to enable the use of session tokens.
    4. Right-click the form header and click Save.
    5. In the HR integrations source properties related list, you can turn on or off the following source properties.
      Property Description
      sn_hr_integrations.debug Enables the debug log to display responses from the third-party system. Turn on to troubleshoot and debug the integration on an as-needed basis.
      • Type: true or false
      • Default value: false
      • Location: Navigate to HR Integrations > Logs to view the development logs.
      sn_hr_integrations.dryrun Enables a dry run of the integration, where data is pulled into the staging tables but not into the target tables. Turn on to validate integration data on an as-needed basis.
    6. In the HR Integrations Additional Inputs related list, provide the value for each key.
      • company_id
  2. Provide the REST credentials.
    1. Navigate to HR Integrations > HR Web Services > HR REST Services.
    2. Open the SuccessFactors OData API record.
    3. In the REST Message form, in the Endpoint field, provide the endpoint URL that the REST message is sent to.
      Note: Data that is transferred between the customer instance and the third-party system is secured through standard SSL. For a secure connection, provide an encrypted HTTPS link.
      Provide the endpoint URL for the REST message.
    4. Right-click the form header and click Save.
    5. In the Authentication related list, in the Basic auth profile field, click the information icon to open the SuccessFactors OData API record.
      Example of SuccessFactors OData API
    6. Provide the user name and password.
      Provide the REST credentials for the REST web service.
    7. Click Update.

What to do next

If you need to further configure the source credentials, see Configure source credentials for an HR management system.