Add background check packages for the First Advantage service

Add one or more background check packages to your instance so they can be accessed when a request for a background check by First Advantage is made. For example, you can add a package for a background check only and a package for both a background check and drug screening.

Before you begin

A background check package is a set of activities that are defined by the third-party system to be included in a background check. You can have a package for a background check only, a package for both a background check and drug screening, and so on. For each background check package, you must provide:
  • Package ID
  • Package name
  • Package description

Role required: sn_hr_integrations.admin

Procedure

  1. Navigate to HR Integrations > Background Check Package.
  2. Click New or open a record.
  3. Fill in the fields on the form.
    Table 1. Background Check Package form
    Field Description
    Package ID ID of the background check package.
    Package name Name of the background check package.
    Description Description of the background check package.
    Source Name of the third-party background check system.
  4. Click Submit or Update.

What to do next

If you have more background check packages to add, repeat the process. If you want to set a background check package to appear as the default package in the HR service form, see Configure background check packages for a background check system. Otherwise, the integration setup is complete.