This site is scheduled for a small content update on Thursday, March 28th, between the hours of 8:00am and 12:00pm (noon) Pacific Time (Mar 28 15:00 – Feb 22 19:00 UTC). Access to this site may be slightly delayed during that time.

Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Case and Knowledge Management

Log in to subscribe to topics and get notified when content changes.

Case and Knowledge Management

The Case and Knowledge Management application allows you to standardize the documentation, interaction, and fulfillment of employee inquiries and requests in the scoped version of HR.

Explore

Set up

Administer

Use

Develop

Integrate

Troubleshoot and get help

Feedback