HR Integrations

HR Service Delivery can be integrated with: HR management systems such as Workday and SuccessFactors; background check systems such as First Advantage; and other third-party HR systems that use SOAP or REST APIs.

Integrate with HR management systems

The HR Integrations tool provides base integrations for Workday and SuccessFactors.

You can also integrate HR Service Delivery with other third-party HR management systems that use SOAP or REST APIs.

Integrate with background check systems

The HR Integrations tool provides a base integration for First Advantage.

You can also integrate HR Service Delivery with other third-party background check systems that use SOAP or REST APIs.

Activation information

The HR Integrations tool should automatically activate when you activate Case and Knowledge Management. If it does not, you can manually Activate HR Integrations.

If you are using HR Workday Integration

HR Workday Integration is still available for customers that activated it in an earlier version. (If you are using integrations for the first time, HR Workday Integration is not for you. Use the base Workday integration that comes with the HR Integrations tool.)