HR Integrations HR Service Delivery can be integrated with HR management systems to synchronize employee profiles and other data and with background check systems to request background checks. For select systems, preconfigured integrations are available to use. You can also configure your own custom integration with other third-party systems that use SOAP or REST services. Preconfigured integrations HR Service Delivery provides preconfigured integrations for the following third-party systems. Third-party system Preconfigured integration HR management system Integrating with the Workday service Integrating with the SAP SuccessFactors service Background check system Integrating with the First Advantage service Custom integrations If a preconfigured integration is not available for a third-party system used by your organization, you can set up your own custom integration with HR Service Delivery. Custom third-party HR management system integrations Custom third-party background check system integrations Support and troubleshooting information For information on HR Integrations support and troubleshooting, see the HR Integrations FAQs [KB0678031] article in the HI Knowledge Base. Activation information HR Integrations is automatically activated when you activate Case and Knowledge Management. If it is not activated, you can manually activate HR Integrations. For information on what components are installed with the application, see Installed with HR Integrations. If you are using HR Workday Integration HR Workday Integration is still available for customers that activated it in an earlier version. (If you are using integrations for the first time, HR Workday Integration is not for you. Use the preconfigured Workday integration that comes with HR Integrations.) Activate HR IntegrationsYou can activate Human Resources Scoped App: Integrations [com.sn_hr_integrations] if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.Integrating with an HR management systemHR Service Delivery can be integrated with a third-party HR management system to synchronize employee profiles and other data between the two systems. Preconfigured integrations for Workday and SuccessFactors are available to use. You can also configure your own custom integration.Integrating with a background check systemHR Service Delivery can be integrated with a third-party background check system to request background checks. Preconfigured integrations for First Advantage are available to use. You can also configure your own custom integration.HR Workday Integration ScopedHR Workday Integration Scoped synchronizes employee profile information between the scoped version of HR Service Delivery and Workday. This plugin is intended only for customers that activated it in a previous version. New users should use the base Workday integration that comes with the HR Integrations tool.