Employee Service Center for Enterprise Onboarding and Transitions The Employee Service Center (HR Service Portal) is your primary interface to request onboarding for new hires and track the progress of each child case and task. Use the HR Service Portal to request HR services, access and view company information, and communicate with HR. See Using Employee Service Center. Create an onboarding request using the Employee Service CenterUse the Employee Service Center (HR Service Portal) to request onboarding a new hire. You can also view the progress and status of each child case and task related to onboarding new hires. View, track, and fulfill an onboarding requestFrom the HR Service Portal Ticket page, you can view the status and information about your onboarding request. You can also work tasks or cases assigned to you.