SLA |
Name of the SLA. Click this link to view the SLA
definition and its schedule. |
Start time |
Time the SLA started. |
Stage |
Status of this SLA, such as In
progress, Completed, or
Breached. |
Business elapsed percentage |
Percentage of time that has elapsed for this SLA on
the business calendar. If no business calendar exists,
then this value is the same as the actual elapsed
percentage. |
Business time left |
Amount of time remaining for this SLA on the business
calendar. If no business calendar exists, then this
value is the same as the actual time remaining. |