Review and submit a time sheet

Agents can review and submit time sheets to managers for review and approval.

Before you begin

Role required: wm_agent

About this task

The total hours worked for each category are recorded on the time card and on the time sheet. From the time sheet, you can see total hours by day and by category.


  1. Navigate to Time Sheets > My Time Sheets > Current Time Sheet.
  2. If desired, review the time cards associated with the time sheet in the Time Cards list.
  3. Click Submit Time Sheet.
    The time sheet is submitted to the manager for approval. The state of the time sheet changes from Pending to Submitted and the form becomes read-only.