Push notifications, actions, and messages Push notifications, actions, and messages for work order task assignments and reminders. Push notifications Adds the following notifications to System Notification > Push > Push Notifications: WorkOrderTaskUpcomingReminder: sends a notification to the assigned agent as a reminder about an upcoming task. WorkOrderTaskAcceptanceNotification: sends a notification when a task needs to be accepted by an agent. WorkOrderTaskGrpAssignmentNotification: sends a notification when a dispatcher assigns a task to an assignment group. WorkOrderTaskAutoAcceptanceNotification: when auto assignment is enabled, sends a notification when a task is auto accepted by an agent. Push notification actions Adds the following actions to System Notification > Push > Push Action: WO Task-Accept Action WO Task-Reject Action WO Task-Running Late Action Push notification messages Adds the following messages to System Notification > Push > Push Messages: WO Task Acceptance Message WO Task Auto Acceptance Message WO Task Group Assignment Message WO Task Upcoming Reminder Message Turn on notification preferences Field service agents need to turn on the following notification preferences: Navigate to Self Service > My Notifications. Turn on the work order task notifications: WO Task Acceptance Notification WO Task Auto Acceptance Notification WO Task Group Assignment Notification WO Task Upcoming Reminder Ensure that notifications are set to ON on the user profile.