Field Service Management Flow Designer actions

Use Flow Designer actions as building blocks to create Field Service Management business processes.

Action Description
Get Work Order Retrieve a work order record using the work order number. If multiple records are found, only the first record is returned. 
Create Work Order Create a work order and optionally associate it with a case. 
Update Work Order Update a work order by providing the work order reference and the fields to update. 
Get Work Order Task Retrieve a work order task record using the work order task number. If multiple records are found, only the first record is returned.
Create Work Order Task Create a work order task and optionally associate it with a work order. 
Update Work Order Task Update a work order task by providing the work order task reference and the fields to update.
Add Work Note to Task Add a work note to a task or to task extended objects (for example, a work order or work order task).