Approve a registration request with an invalid registration code

Approve a registration request from a user that was submitted from the Customer Service Portal with an invalid registration code.

Before you begin

Role required: sn_customerservice.customer_admin


  1. Navigate to Customer Service > Administration > Pending Contact Registrations.
  2. Select a registration request with a state of Pending.
  3. Select an Account for the requester.
  4. Click Update.
    The registration request is sent to the customer administrator of the assigned account.