Business rules installed with OpenFrame

OpenFrame adds the following business rules.
Business rule Table Description
Set Agent Phone Log


Sets the agent in the Phone Log [sn_openframe_phone_log] table as the current logged-in user if a phone call is logged without an agent.
One Default Configuration OpenFrame Configuration


Checks that there is only one default OpenFarme configuration. You cannot have two OpenFrame configurations with the default flag set to true.
Update Task Work Notes Phone Log


Updates the work notes for a specific task whenever a phone call is logged for that task.