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Reply to a question

Reply to a question or another reply.

Before you begin

You can only reply to a question or another reply in a forum if you have been assigned the correct permissions in the forum.

Role required: sn_communities.community_user


  1. To find the question or a reply to respond to, use search or navigation from the community homepage.
    You can also reply to a question or a reply from the activity feed on the homepage.
  2. Click Reply.
  3. Enter your reply.
  4. If required, you can add an image to your reply.
    1. Click the Insert image-editing control.
    2. Choose your .png or .jpg format image file.
    3. Click Open.
  5. If required, you can add a video to your reply.
    1. Click the Insert Video button ()
    2. Enter the video URL.
    3. Click Upload.
  6. You can add attachments to your post.
    1. Click Add Attachments.
    2. Drag your file into the Add Attachments box or click Click to Upload.
    3. Click Add.
      Your attachment is added and displayed in your post. If a user attaches a file to your content, you receive an email notification.
      • You can add up to three attachments per post.
      • The maximum file size per attachment is 2 MB.
      • Your system administrator may have set a limit on the total number of attachments allowed across the community.
      • File types supported are PPT, PPTX, XLS, XLSX, DOC, DOCX, TXT, PDF, PNG, BMP, JPG, JPEG, GIF, ZIP.
  7. Click Reply.
    The reply is added below the question and any other replies. The reply is available to users in this forum.
    Community users who are subscribed to the forum receive a notification that content has been posted. Activity and content feeds are updated accordingly.
    Note: If you are a user whose content is due to be moderated, the content is not posted until approved by a community moderator.