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Provide feedback on community content

Provide feedback on community content

Provide feedback on content that you find useful.

Before you begin

Role required: sn_communities.community_user

About this task

There are four supported types of content feedback: comment, upvote, helpful, and mark as correct answer. You can enter feedback directly in the Activity Feed on the Community homepage or navigate to the content you want to provide feedback on.
Table 1. Content Feedback
Content feedback Description
Comment Comment on blogs and videos. You can also comment on a comment. The count of comments is displayed.
Upvote Upvote questions. The count of upvotes is displayed.
Helpful Mark answers, blogs, comments, and videos as Helpful. The count of helpful marks is displayed.
Mark as Correct Answer If you are a community or forum administrator, community or forum moderator, or the author of the question, you can mark one answer as Mark as Correct Answer. There is only one correct answer for each question. If you later mark a different answer as correct, the current answer loses this status.

Procedure

  1. From the Community homepage, perform one of the following actions.
    • Click a forum and then click the content, for example, a blog or a question.
    • Use search and then click the content.
    • Navigate to the content on the homepage Activity Feed and provide your feedback directly from here.
  2. Enter your feedback.
    The following feedback is displayed .
    Community homepage > Activity Feed Feedback on any content that users are subscribed to.
    Community homepage > Content List Feedback entered by other users.
    Your Community Profile > Activity tab. Feedback entered by you.
    Note: The homepage activity feed is not automatically refreshed. If updates occur while viewing the activity feed, a New Updates Available message appears. You can click and view all new updates. If you are in the middle of a comment and you click New Updates Available, a warning message appears asking if you want to continue.