Installing the ODBC driver Review setup requirements, download the ODBC driver installer, and install the ODBC driver to a computer. You can install the ServiceNow ODBC driver on Microsoft Windows computers. To install the ODBC driver, set up an ODBC user in your ServiceNow instance, then download and install the ODBC driver. If you already have the ODBC driver installed, you can upgrade to the newest version. ODBC driver installation requirements and supported softwareInstall the ServiceNow ODBC driver on Microsoft Windows computers.Download and install the ODBC driverDownload the ODBC driver from the ServiceNow Knowledge Base and install the driver for the first time.Upgrade the ODBC driverIf you have previously installed an older version of the ODBC driver, run the installer to uninstall the previous version, and then run the installer again to upgrade.