View a report on customizations and configuration changes

The base system provides reports for changes to the Incident table and changes by the current user.

  1. Navigate to Reports > View / Run and locate the Customer Update section.
  2. Run any of the available reports or create a new report. The following reports are available:
    • Application Changes (Incident): Displays all changes made to the Incident table. Select a different table and run the report again to view all changes to another application.
    • My Changes: Displays all changes created or updated by the current user, grouped by table name.