Add or remove application entitlements to limit which instances the application can be installed on.

Before you begin

You can manage only the applications that you've published to the application repository. For more information, see Publish an application to the application repository.

Role required: none

About this task

By default, after you publish an application to the application repository, all your company instances are entitled to the application automatically. To limit which company instances are entitled to the application, access the application repository by going to https://apprepo.service-now.com, and then change the entitlement type for the application. You can also entitle an instance again if the application entitlement has already been removed.

Procedure

  1. Go to https://apprepo.service-now.com.
  2. Log in using your HI credentials.
Note: Customers using the Federal Store must log in to HIWave and then select the Federal Store option at the bottom of the page. Then, under your company name, select My Repository to proceed.
  1. Next to the application listing, click Select Action and then click Manage Entitlements.
  2. Choose an entitlement type for your application.
    OptionDescription
    Remove all existing entitlements None of your company instances can install the application.
    Entitle all instances Any of your company instances can install the application. This option is selected by default when you publish an application to the application repository.
    Entitle selected instances Only instances that you select can install the application. Pick which instances to entitle by moving instances from the Available Instances list to the Selected Instances list.
  3. Click OK.