Application management The system offers several ways to manage applications. You must have the admin role to perform these procedures. Table 1. Application management actions Action Options Use case Install an application Install new application Install updates Application testing. Select the current application Select an application from the applications list Select an application from the application picker Edit an application. Update the application record Add tables Add roles Add menus Add dependencies Add Update Sets Add application logic. Set the application state Deactivate an application Activate an application Delete an application Retire a legacy application. Share an application Make available on another instance Upload to the ServiceNow Store Move an application from development to testing. Remove an application Deactivate Delete Uninstall Retire an obsolete or legacy application. Move application files from one global application to another None Edit a legacy application. Install an applicationAdministrators can install applications developed by their own company from the application repository.Install an updateAdministrators can install updates from the application repository to get the most recent application version.Select an application from the applications listUse the Applications list to open a custom application record.Select an application from the application pickerUse the application picker to select the application to which any new records and updates apply.Preserve unpublished applications during a system cloneApplication developers must manually save a copy of each application currently in development prior to cloning over their development instance.ServiceNow applicationsThe system manages applications provided by ServiceNow separately from custom applications.Application removalAdministrators have several options for removing unwanted applications.Move an application file between global applicationsWhen you select an application in the application picker, new application files are automatically assigned to it. You cannot move an application file into or out of a private scope application.