View software model results

View compliance information for software model results from the Product Results list after reconciliation is run.

Before you begin

Role required: sam_user

About this task

You can view License Metric Results, Remediation Options, Unlicensed Installs, and Reclamation Candidates related lists for a software model result from a Product Result record. When the Procurement application (com.snc.procurement) is active, you can also create and view purchase orders directly from the Remediation Options form.

For example, if the status of a product result shows that it is not compliant, you can drill down on the product result to view software model details, such as the number of unlicensed installs and the true-up cost to become compliant. Further, you can drill down on the software model result to view the license metric result, which is based on the entitlements for the product.

License metric result information includes rights owned and rights used as well as the license allocation breakdown so you can determine your options to become compliant. The Remediation Options related list shows the number of rights needed and calculates the cost of those rights for you, based on the license metrics.


  1. Navigate to Software Asset Management > Reconciliation > Product Results and open a record to view product results details.
  2. In the Software Model Results related list, open a record to view the details (see table for field descriptions).
    Table 1. Software Model Results form
    Field Description
    Software model Software model associated with the product.
    Product result Unique product result number generated during the reconciliation process.
    Agreement type Description of the agreement type.
    • Generic
    • Enterprise Level Agreement

      (When the License Metric Group field is Common or Microsoft)

    • Unlimited Level Agreement

      (When the License Metric Group field is Oracle)

    Note: If the agreement type is Enterprise Level Agreement or Unlimited Level Agreement, the Status is Compliant even if there are unlicensed installations.
    Latest Indicates whether this software model result is from the most recent reconciliation run.
    Status Status of the software model.
    • Compliant
    • Not Compliant
    Unlicensed installs Number of unlicensed software installations that are not covered by any entitlements.
    True-up cost Estimated cost of remediating non-compliance based on the least number of rights needed (rights needed * average price per right from entitlements).
    Over-licensed amount Estimated cost of rights not being used.
    License Metric Results
    License metric License metric that the software license is counted against when reconciliation is run.
    Rights owned Sum of all active rights from entitlements that share a license metric.
    Rights used Sum of rights used during reconciliation (allocated + not allocated and installed).
    Software model result Software model with which the result is associated.
    Unused rights Sum of rights not used during reconciliation (rights owned - rights used).
    Over-licensed amount Estimated cost of unused rights.
    Right Allocations
    Allocated in use Rights that are allocated and have an equivalent number of installations.
    Not allocated in use Number of rights that have equivalent installations, but no allocations.
    Allocated not in use Rights that are allocated and do not have an equivalent number of installations.
    Not allocated Number of rights that have not been allocated (rights owned - allocated regardless of whether installed or not).
    Allocations needed Number of allocations needed for compliance. Only used for Per Named User and Per Named Device license metrics.
    Remediation Options
    Display name Calculated value that displays the license metric.
    Purchase order Purchase order number associated with the remediation option, if a purchase order was created.
    Rights needed Calculated number of rights needed to be compliant ([allocated + not allocated and installed] - rights owned).
    True-up cost Estimated cost of remediating non-compliance based on the least number of rights needed.

    The Unlicensed Installs related list contains the software installations that are unlicensed.

    The Reclamation Candidates related list contains reclamation candidates related to software installations.

  3. To create a purchase order for software models out of compliance, click the Purchase Order related link.
    Note: The Purchase Order related link is only shown if Procurement is active.
    Purchase order fields Part number, Metric group, License metric, and Ordered quantity are automatically populated with the content from the remediation option.

    Metric group and License metric fields are added to the purchase order form so the entitlement can be automatically created when the order is complete.

    Once a purchase order is created, the Purchase order field, containing the purchase order reference, is added to the remediation option.