Subscribe to a feed

Direct members of a feed can subscribe and unsubscribe to the feed in order to receive email notifications whenever any activity in the feed occurs, such as new messages being posted, replies, likes, polls, and @mentions.

About this task

Individual indirect members—that is, members of a team that is participating in a feed—cannot subscribe or unsubscribe from a feed directly. If the team administrator subscribes the team to a feed, the individual members receive an email notification for activities in the feed such as new messages being posted, replies, likes, polls and @mentions.

All notifications related to a top-level message, such as replies, mentions, and likes, are sent out with the same subject. The subject line defaults to Live Feed followed by the beginning of the subject line from the top-level message. For example, if the subject of the feed is IT Support, the email notification's subject will be Live Feed IT Support.

Procedure

  1. Navigate to Collaborate > Live Feed.
  2. Click either Group Feeds or Record Feeds, and then select the feed name.
  3. Click the subscribe icon (Subscribe).
    You can click the unsubscribe icon (Unsubscribe) to stop receiving email notifications.
    Note: If a team is subscribed to receive email notifications for a feed, but a member of the team did not subscribe to the team, that member does not receive the email notifications.