Start a direct or group conversation You can start a conversation with one or more users in Connect Chat. Before you beginRole required: none About this taskA conversation between two users is called a direct conversation. A conversation between three or more users is called a group conversation. Procedure In the chat view of the Connect sidebar, click the plus icon (+) by the filter. A Connect mini window appears. In the To field, enter the name of the user you want to chat with. Suggestions appear as you type. (Optional) Enter additional names to create a group conversation. You can add or remove group conversation members later. You cannot add members to a direct conversation after you create it. Press the Enter key to shift focus to the message field. Send a message to create the conversation. The conversation is added to the Connect sidebar for quick access.