As a knowledge manager, you can enable social Q&A for a knowledge base you
Role required: knowledge_manager
All Social Q&A questions and answers are associated with a knowledge base. The
Enable social questions and answers check box on the
Knowledge Base form controls if users can view and ask questions.
Social Q&A uses user criteria from the knowledge base to determine which users
have access to questions. A user must meet the criteria defined in the knowledge
base Can Read
related list to view or contribute to Social
Q&A questions, answers, and comments associated with that knowledge
Note: The Can Contribute related list does not
control the ability to contribute to Social Q&A. Users that meet the
Can Read criteria for a knowledge base can also
contribute questions, answers, and comments.
You can disable Q&A for a knowledge base by clearing the Enable
social questions and answers check box. Disabling Q&A does not
delete existing questions and answers associated with this knowledge base, but prevents
users from browsing or searching for those questions and answers.
Select a knowledge base you manage.
Select the Enable social questions and answers check
This check box only appears if the Social Q&A plugin has been