Revoke unentitled software

An administrator can revoke software using Microsoft System Center Configuration Manager (SCCM) that a user is not entitled to use even if the software was installed by some other process or user.

Before you begin

To revoke software using SCCM, you must create an SCCM configuration record for the application, in which the appropriate software Discovery model is defined. See Software discovery models.

Role required: sn_client_sf_dist.csd_admin or admin

Client Software Distribution (CSD) uses Software Asset Management (SAM) to identify unentitled software installations. Discovery detects the software on the user's machine, and SAM determines if the user or device is entitled to use that software. This might include software that was not installed through a catalog request or software that the user installed without approval. If the software installation's Discovery model is associated with an SCCM software configuration that has an uninstall collection defined, then an administrator can use CSD to revoke that software from the user's machine without involving the user.

Procedure

  1. Navigate to Client Software Distribution > Reports > Installed Software Not Entitled.
  2. Select the record for the installation that has unentitled users.
  3. Under Related Links, click Revoke software.

    This action runs the Revoke Client Software workflow, which triggers the Revoke SCCM Application subflow that moves the user or device from the install collection to the uninstall collection. When SCCM performs an internal policy check and finds the user or device in the uninstall collection, SCCM removes the related software package from the client computer.

    Figure 1. Revoking a software installation
    Revoking a software installation