Employee Orchestration workflow

Employee Orchestration provides a default workflow that retrieves employee information from Workday, and then uses that information to update a ServiceNow sys_user record and create an Active Directory account.

The User Provisioning workflow is included with Workday Orchestration. This workflow includes Workday and Active Directory activities that retrieve employee information from Workday, based on the employee's identification number. The workflow then uses this information to create an Active Directory account for the new employee and to ensure that an up-to-date ServiceNow user record exists for that employee.

Figure 1. User Provisioning workflow
User Provisioning workflow