Employee Orchestration properties

The Employee Orchestration properties allow a ServiceNow® instance to receive notifications from Workday and to parse the notification for new employee identification numbers.

These properties define important connection settings between the ServiceNow® instance and Workday. Notifications from Workday sent to the email IDs defined here are parsed for the employee ID contained within specified delimiters.

To configure these properties, navigate to Employee Orchestration > Properties.

Important: The values in these properties must match values configured in the Workday notification. For details about configuring Workday to send expected values to a ServiceNow® instance, see Configure Workday notifications.
Table 1. Workday properties
Property Description
workday.email.body.delimiter.start Email body delimiter start. This is the starting delimiter that sets off the data in a Workday notification that the ServiceNow instance uses to retrieve information about a new employee. For example, you might use #EmpStart#.
  • Type: string
  • Default value: null
workday.email.body.delimiter.end Email body delimiter end. This is the ending delimiter that sets off the empolyee ID in the Workday notification that the ServiceNow instance uses to retrieve information about a new employee. For example, you might use #EmpEnd#.
  • Type: string
  • Default value: null
workday.email.sender List of comma separated email IDs. Workday uses these email IDs to send notifications to the ServiceNow instance when new employees are hired.
  • Type: string
  • Default value: null