Unsubscribe from a knowledge base Unsubscribe from a knowledge base. Before you beginRole required: knowledge About this taskUsers can unsubscribe from a knowledge base from either the Knowledge Management v3 user interface or the Knowledge Management Service Portal. Note: If you subscribe to an article and then subscribe to the knowledge base, unsubscribing from the knowledge base also unsubscribes you from the article. Procedure Navigate to Knowledge > Homepage. Point to and click the Subscribed link on the knowledge base tile, which toggles to Unsubscribe. After unsubscribing you from the knowledge base, the link toggles to Subscribe.