Recall an article that is being reviewed

Recall an article that is being reviewed to make additional changes.

About this task

When a revised article is in the Review state, only the corresponding versions reviser can recall the article to make additional changes. When a newly created article is in the Review state, only the author can recall the article. Recalling an article in the Review state results in a minor version increment.

Procedure

  1. Navigate to Knowledge > Articles > All.
  2. Open an article in the Review state.
  3. Click Recall in the Knowledge form header.
    The system returns the state of the article to Draft, increments the version number by 0.01, and displays a message to the user.