Manage knowledge subscriptions

Manage knowledge base and knowledge article subscriptions from the Notification Settings page.

Before you begin

Role required: knowledge

About this task

Users can manage knowledge subscriptions from the Knowledge application or from the Knowledge Management Service Portal.

Procedure

  1. Navigate to the Notification Settings page.
    LocationDescription
    From the Knowledge application Click the Notification Settings module.
    From the Knowledge Management Service Portal Click the user name in the portal header and then click Notification Settings.
  2. Click the Subscriptions tab.
  3. Click Knowledge Base or Knowledge Articles to see a list of current subscriptions.
  4. To unsubscribe from a knowledge base or knowledge article, click Subscribed.
    The link toggles to Unsubscribed.