View the proposed changes of a CI

You can view the proposed changes so that you can see what is planned for the CI.

Before you begin

Role required: personalize_form

About this task

To view any proposed changes, configure the CI form layout to display the CMDB Scheduled Changes field. Proposed changes are not displayed in a CI form by default.

Procedure

  1. Navigate to Change > Open and open a change request.
  2. In the Affected CIs related list, open the Configuration Item.
    You may also navigate directly to the CI form.
  3. Right-click the form header bar.
  4. Select Configure > Form Layout.
  5. Move the CMDB Scheduled Changes field to the Selected pane.
  6. Click Save.
    The CI form shows the details of any proposed changes in the Scheduled changes area.