Set a CI field to be recommended

You can define a list of CI fields as recommended, noting that it is desirable that they are populated by a data source such as Discovery. You can then configure the CMDB completeness KPI to include recommended fields in its aggregated health reports.

About this task

Use this for fields which should not be mandatory, but that might have useful information that the CI should have. For example, a field with information that might at some point help with diagnosis. All classes inherit the recommended fields that are defined at the parent level. You can remove any of these inherited recommended fields for a CI, without affecting the parent CI or sibling CIs.

Procedure

  1. Navigate to Configuration > CI Class Manager.
  2. Select a class from the Class Hierarchy.
  3. Check Advanced on the right-hand side bar, and select Recommended Fields from the Completeness group.
  4. In the slushbucket move the fields that you want to designate as recommended, from the Available list to the Selected list.
  5. Click Save.