Create identification inclusion rule

You can narrow the scope of CIs that are included in the identification process by creating identification inclusion rules. If any identification inclusion rules exist, then they are automatically used also by the CMDB Health duplicate metric, in the same manner that health inclusion rules are used for other metrics.

Before you begin

Role required: itil_admin (on top of itil)

About this task

During duplication detection of independent CIs, the identification engine processes only the CIs that satisfy the identification inclusion rules. For example, you can include only CIs whose operational state is operational. When no identification inclusion rules exist, all CIs are included in the identification process and in the CMDB Health duplicate metric calculations. In the base system, there are no predefined identification inclusion rules. Identification inclusion rules are defined at the class level.

Procedure

  1. Navigate to Configuration > CI Class Manager.
  2. Select Advanced, expand Correctness and then click CI Metadata Editor.
  3. On the Configuration Item page, click the Identification tab.
  4. Select a class in the Class Hierarchy for which to edit or create the rule for.
  5. In the Identification Inclusion Rules section, click on an existing rule to edit, or click New.
  6. On the Identification Inclusion Rules form, specify the criteria that CIs must meet to be included in the identification process, and in the duplicate CMDB Health metric.
  7. Click Submit.