CMDB Health dashboards

CMDB dashboards display CMDB health reports and let you configure the CMDB health KPIs and metrics that CIs are evaluated for.

Dashboard Use
CMDB Dashboard

Configuration > CMDB Dashboard > CMDB View

Main CMDB health dashboard:
  • Overall CMDB and class level aggregated CI health. Aggregation is displayed from the metric level up to the overall CMDB level.
  • Aggregated health for CI relationships, and its metrics.
  • Displays the tasks that were generated for CIs that failed a health test.
  • Drill down for each KPI to a detailed report of associated metrics, broken by class.
  • Manage the CMDB Health Dashboard jobs.
CI Dashboard

<CI form> > Dashboard

Health reports at the CI level:
  • Pass/fail results for each metric, per CI.
  • Displays incidents, changes, and other tasks affecting the CI, and business services affected by the CI.
CI Class Manager

Configuration > CI Class Manager

Central location to manage CI classes and to configure CMDB health settings:
  • Configure scorecard thresholds of all KPIs and associated metrics.
  • Configure weight of KPIs and associated metrics in health aggregation.
  • Manage rules and definitions that are used for health tests, such as orphan rules, audit certificates, and recommended fields rule.
  • Explore the class hierarchy.
  • Update and extend a CI class.
  • Delete all records for a class.
CMDB Health Preferences

Configuration > Health Preferences

Central location for configuring CMDB Health settings:
  • Configure CMDB Health preferences.
  • Manage the CMDB Health Dashboard jobs.
  • Activate and configure weighted averages for KPIs and metrics.
  • Set the maximum failure threshold for the KPIs.
  • Configure creation of tasks for failed CIs.
CMDB Service Dashboard

Configuration > CMDB Dashboard > Service View

Main CMDB service health dashboard:
  • Overall service aggregated health and detailed health for CIs per service. Aggregation is displayed from the metric level up to the overall services level.
  • Displays the tasks that were generated for CIs in a service that failed a health test.
  • Drill down for each KPI to a detailed report of associated metrics, broken by class.
  • Manage the CMDB Health Dashboard jobs.
CMDB Group View Dashboard

Configuration > CMDB Dashboard > Group View

Main CMDB groups (whose type is Health) dashboard:
  • Overall CMDB health groups aggregated health and detailed health for CIs in the group. Aggregation is displayed from the CI level up to the overall group level.
  • Drill down for each KPI to a detailed report of associated metrics, broken by class.
  • Manage the CMDB Health Dashboard jobs.