HTTP Connection Management Properties

Connection pooling is controlled by three properties.

The default values for these properties are appropriate for most customers. The Glide properties are dynamic, meaning that changes to these properties will take effect immediately. No outage or restart is required to update the values.

Property Description Default Value

glide.http.use_connection_mgr

Switches connection pooling on and off. To disable the new behavior (not recommended) set glide.http.use_connection_mgr to false.

true

glide.http.connection_mgr.max_connections

Controls the total number of permitted HTTP(S) connections outbound from the ServiceNow ITSA Suite instance. This is an instance-wide value.

20

glide.http.connection_mgr.max_connections_per_host

Controls how many of the glide.http.connection_mgr.max_connections can communicate in parallel with any particular host. If the maximum setting for any of these values is reached during normal operations, a script or background thread may have to wait briefly to obtain a connection.

4