Configure the ODBC driver

Configure the ODBC driver using the ODBC management console.

  1. In Windows, navigate to Start > Programs > ServiceNow ODBC Management Console.
  2. Expand the Console Root tree to: ServiceNow ODBC Manager\Manager\<installation location>\Services\ServiceNow_ODBC\Data Source Settings\ServiceNow\IP Parameters
  3. Double-click the DataSourceIPProperties attribute.
  4. Change the Value to the URL of your ServiceNow instance, such as https://<instance> If integrating the ODBC driver with Edge Encryption, change the Value to the URL of your encryption proxy. See Integrate Edge Encryption with the ODBC driver for more information.
  5. Click OK.